PRODUCTION RUN:BATCH 04 / Q4 ALLOCATION (84 / 250 REMAINING)
VORTEXINSTRUMENT CO. // CH-8001
COMMUNICATIONS TERMINAL // VTX-COM-005

Technical Inquiries & Support Desk

Direct access to our Zürich engineering team, fulfillment coordinators, and warranty dispatch. Average response SLA: under 4 business hours.

TECHNICAL INQUIRY TRANSMISSIONALL FIELDS ENCRYPTED (256-BIT)
End-to-End Encrypted Transmission // No Marketing Spam Guaranteed
PRIMARY LAB & R&D

Zürich Engineering HQ

VORTEX Instrument Co. AG
Bahnhofstrasse 28
CH-8001 Zürich, Switzerland

Lab Hours:08:00 – 18:00 CET (Mon–Fri)
NORTH AMERICAN FULFILLMENT

Oakland Logistics Center

VORTEX Americas Logistics
925 Maritime St, Berth 24
Oakland, CA 94607, USA

Dispatch Window:Same-day before 14:00 PST
SPECIALIZED DIRECT ROUTING
Engineering Telemetry:engineering@vortexinstruments.co
Air Logistics & DDP:logistics@vortexinstruments.co
100-Day Trial & RMA:returns@vortexinstruments.co
Commercial Roaster Supply:wholesale@vortexinstruments.co